Red Baron Web Design provides Internet server space for it's members for a fee for the express purpose of providing http content to the general public. In addition to this our members may also receive Internet mail after taking the steps to set up the mail boxes and forwarding accounts. Users are permitted to access their web space via FTP or Frontpage to upload files for their web sites unless otherwise stated in a specific plan or software option. In cases where FTP or FrontPage are not available you will be given a web based control panel option to upload your files. In addition to this we may offer other services that relate to the selling for Internet server space. These services may change from time to time.

Current pricing information may be obtained from our website at http://www.rbwd.net. By accepting this agreement you agree to pay the current rate for the service as indicated on the web site. As Red Baron Web Design processes transactions in United States dollars (note all servers are in the United States). You agree that Red Baron Web Design has the right to debit the account that you use to sign up for the service until you cancel with service through the control panel, understanding that it such cancellation is immediate. You agree that if payment is not paid for any reason by your bank or credit card company, that we will contact you via your email address and you will be given 5 days to respond. You agree that after this time your account may be disabled until payment is made. You agree that any refunds to your account before or after termination whether by Red Baron Web Design or by the client will incur a $10.00 charge.

Red Baron Web Design will refund fees for hosting for web accounts if the account is removed from the network and written notification (email) is sent to Red Baron Web Design asking for the refund after the account has been terminated through the control panel. This is paid pro-rata and there is a $10 fee for refunds. All clients acknowledge the setup fee is non-refundable.

The use of any of our servers is to be bound by the terms of this agreement, the Red Baron Web Design web site at http://www.rbwd.net, and other information that is made available to you.

You may not in the use of the service break any state local or federal laws. You agree that Red Baron Web Design may remove any information that it finds or is reported to be unlawful. You also understand that Red Baron Web Design may terminate your account if it feels that your information is unlawful. You may not in anyway send unsolicited bulk e-mail, post to news groups in way that do not conform with the rules of that group that can be traced back to our network, your website or you. By doing so you automatically terminate your service with Red Baron Web Design. You may not abuse or threaten Red Baron Web Design staff in anyway, and you may not display content from your website promoting SPAM, bulk email, illegal websites or illegal activities, abusive or hate websites.

The Internet is a complex network of equipment and for that reason the service may not be available to you at all times. Red Baron Web Design will do everything in it's power to maintain availability however a certain amount of down time can be expected. In no way shall Red Baron Web Design be held liable for any interruption in service for any cause. Should you not be able to reach you site please contact us at support@rbwd.net to report the problem. Red Baron Web Design will repair the problem as soon as possible.

Throughout our history Red Baron Web Design has had well over 99.9% uptime of all services, however, If during a given month starting 1st of the month and ending on the last day of that month HTML pages on your site are unavailable for more than 0.1% of the time (approx. 45 minutes), we will credit your account pro-rata for each hour of downtime suffered during that month. Requests for credit must be in writing or via email, and include some proof of downtime (e.g. monitoring by an external site monitoring service).

The agreement and the service may change from time to time, it will be posting at www.rbwd.net or on this page 30 days before you will be bound by the new terms.

Both Red Baron Web Design and you have the right to terminate your service at any time. You can terminate your agreement with Red Baron Web Design at any time by canceling your hosting through the control panel.

Red Baron Web Design agrees not to provide any entity (corporate or individual) with any details about any past or present clients. This includes all contact details (e.g. emails, mailing address etc.).

Red Baron Web Design cannot be held liable for any content posted by clients, or any damages you, your business or any other entity suffer as a result of downtime, loss of data including emails or termination of your account for any reason whatsoever. It remains the sole responsibility of the account holder to ensure they retain a backup of any and all data including emails. Any legal action must be taken in the city of Cape Girardeau, in the state of Missouri in the country of the United States of America.

 

"RBWD has been the answer to all of our company's prayers. Their service and support is second to none."